Any questions?

Get in touch with one of our friendly Customer Experience Team who will be happy to help!


Customer Experience Team: 01273 647938

Our Customer Experience Team are available to deal with all your enquiries:

Monday to Friday: 9.00am – 5.30pm

We take pride in our excellent customer service and will endeavour to answer your call within the
fastest possible time, resolving any query you may have, as soon as possible.


We are also happy to receive your correspondence by post:

Rocket UK
vip members club
PO Box 5141
BN50 9SZ


Customer Experience Team:

We will make every effort to respond to your request in a timely manner.

Who we are

The vip members club is administered by The Rocket Marketing Group, a registered member of the Institute of Promotional Marketing in the UK. The Rocket Marketing Group is BSI accredited for the provision of incentive programmes and customer support services.